Return Window
We accept returns within 7 days of delivery.
To be eligible for a return, items must be:
- Unworn, unused, and in original condition
- Free of any marks, scents, or damage
- Returned with original packaging and tags attached
Exchanges
We are happy to offer exchanges for a different size, subject to availability.
To request an exchange, please contact us within 7 days of receiving your order.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
- Sale or discounted items
- Custom or made-to-order pieces
- Items marked "Final Sale"
Return Process
To initiate a return or exchange, please contact us at:
tukkiblu@gmail.com
Please include your order number and reason for return. Once your request is approved, return instructions will be provided.
Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
- We recommend using a trackable shipping service, as we are not responsible for lost returns
International Orders
For international orders, import duties, taxes, and customs fees are the responsibility of the customer. These charges are determined by your country's customs authority and are not included in your order total.
Please note:
- Tukki Blu is not responsible for delays caused by customs
- Duties and taxes are non-refundable
- If a package is refused due to unpaid customs fees, return shipping costs may be deducted from your refund