Order Processing

• Orders are processed within 1–3 business days, excluding weekends and U.S. holidays
• Orders placed during sale periods may require additional processing time
• Once your order has shipped, you will receive a confirmation email with tracking information

Domestic Shipping (U.S.)

We offer both standard and expedited shipping within the United States. Delivery times and rates are calculated at checkout based on your location and selected shipping method.

International Shipping

We ship worldwide.

Shipping rates and delivery times are calculated at checkout. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the customer.

Delivery

All Tukki Blu deliveries require a signature upon arrival to ensure your order is received safely.

Delays

While we strive to ensure timely delivery, shipping times may be impacted by carrier delays, customs processing, or periods of high demand. Tukki Blu is not responsible for delays once an order has been shipped.

Order Issues

If your order arrives damaged, is lost, or if you experience any issues, please contact us within 5 days of delivery at:

hello@tukkiblu.com

Return Window

We accept returns within 7 days of delivery.

To be eligible for a return, items must be:

• Unworn, unused, and in original condition
• Free of any marks, scents, or damage
• Returned with original packaging and tags attached

Exchanges

We are happy to offer exchanges for a different size, subject to availability.

To request an exchange, please contact us within 7 days of receiving your order.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

• Sale or discounted items
• Custom or made-to-order pieces
• Items marked "Final Sale"

Return Process

To initiate a return or exchange, please contact us at:

tukkiblu@gmail.com

Please include your order number and reason for return. Once your request is approved, return instructions will be provided.

Shipping

• Customers are responsible for return shipping costs
• Original shipping fees are non-refundable
• We recommend using a trackable shipping service, as we are not responsible for lost returns

International Orders

For international orders, import duties, taxes, and customs fees are the responsibility of the customer. These charges are determined by your country's customs authority and are not included in your order total.

Please note:

• Tukki Blu is not responsible for delays caused by customs
• Duties and taxes are non-refundable
• If a package is refused due to unpaid customs fees, return shipping costs may be deducted from your refund

Check Size Chart here